Terms of Service

These terms govern your use of shortlisted.cc, our chat advisor Edi, and any program you purchase from Shortlisted (a venture of Gopalsamy Gokulakannan, sole proprietorship) ("Shortlisted", "we", "us", "our"). By using the service or paying for a program, you agree to these terms.

1. Who we are

Shortlisted is a service of Shortlisted (a venture of Gopalsamy Gokulakannan, sole proprietorship), registered in India. Contact: [email protected].

2. Who can use the service

Our paid programs are for professionals with at least 3 years of relevant work experience. We do not accept freshers, students, or career switchers crossing across function and industry simultaneously. We reserve the right to decline or refund and discontinue any purchase that does not meet these criteria.

3. What we offer

• Career Assessment — a one-time written report and master resume rebuild.
• 90-Day India Program — Done-For-You career operation for Indian roles, running for 90 calendar days.
• 180-Day Global Program — Done-For-You operation for visa-sponsored international roles, running for 180 calendar days.
• 30-Day Pilots — fixed-scope trials of the India or Global program, upgrade-credited.

The exact scope of each program is described on its dedicated page on shortlisted.cc and forms part of these terms.

4. What we promise (and what we don't)

We commit to:

• Run the program scope you purchased, within the published timeframe.
• Generate recruiter responses and interview opportunities for paying clients in our Done-For-You programs.
• Hold weekly check-ins and respond to your messages within one business day.

We do not guarantee any specific job offer, salary, location, employer or visa outcome. The outcome of any interview is determined by you and the employer. This limitation is fundamental to the price you pay and is reflected in our refund policy.

5. Payments

All payments are in Indian Rupees (INR), processed by Razorpay. Prices on the website are inclusive of applicable Indian GST unless stated otherwise. We may change prices at any time; the price in effect at the time of your purchase is the price you pay.

6. Refunds

Refunds are governed by our separate Refund Policy, which forms part of these terms.

7. Your obligations

You will:

• Provide accurate information and respond promptly to our messages and tasks. Many of our deliverables depend on your inputs.
• Not share your portal account with another person.
• Not misrepresent your experience or credentials to employers via the service.
• Not use our service for any unlawful purpose, including discrimination on prohibited grounds.

8. Intellectual property

All content on shortlisted.cc and all reports, frameworks and playbooks delivered under a program are our intellectual property, licensed to you for personal use during your engagement. You may not redistribute, resell or publish them.

9. Confidentiality

Information you share with us (resume, target list, interview notes, employer feedback) is confidential to your engagement. We will not disclose it to anyone outside our team without your consent, except where required by law.

10. Limitation of liability

To the maximum extent permitted by Indian law, our total liability to you for any claim arising out of or relating to the service is capped at the amount you paid us in the 12 months before the claim. We are not liable for indirect, consequential, incidental or punitive losses, including lost wages or missed offers.

11. Termination

You may stop using the service at any time. We may suspend or terminate your access if you breach these terms, misrepresent your identity, attempt to defraud us or the platform, or behave abusively to our team. Any unresolved refund eligibility is dealt with under the Refund Policy.

12. Governing law and dispute resolution

These terms are governed by the laws of India. Any dispute will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India. Before pursuing court action, both parties agree to attempt good-faith resolution by email for at least 30 days.

13. Changes

We may update these terms. The "Last updated" date reflects the current version. We will notify clients of material changes by email. Continued use of the service after the change constitutes acceptance.

14. Contact

Email [email protected] for legal queries, or [email protected] for support.